Mental Health Services
Phoenix House - Bundaberg
Phoenix House
Mon 8:30 AM to 4:30 PM
Tue 8:30 AM to 4:30 PM
Wed 8:30 AM to 4:30 PM
Thu 8:30 AM to 4:30 PM
Fri 8:30 AM to 4:30 PM
Sat Closed
Sun Closed
About Us
Support When You Need It Most
At Phoenix House, we offer free sexual assault and abuse counselling for people of all ages and genders in the Bundaberg region. Whether this has been recent or occurred in the past, we’re here to help.
We welcome LGBTQIA+ community members and Aboriginal and Torres Strait Islander peoples. Cultural liaison support is also available.
Service centres are located in Bundaberg, Childers and Gin Gin.
Prevention & Education
Phoenix House deliver programs in schools and community that build awareness and confidence, teach protective behaviours, and help prevent trauma and sexual assault.
Our Bumblebees Program educates on protective behaviours to caregivers and children through group or one-on-one sessions. Childcare centres are encouraged to contact us to book a six-week session delivery. TIDDAS is an indigenous wellbeing program for teen girls that is run through the high schools.
Mental Health Services
We also provide mental health support through:
- Mental Health Care Plans
- Employee Assistance Programs (EAP)
- WorkCover
- NDIS therapeutic supports (for self-managed and plan-managed participants)
(PLEASE NOTE: These services are currently experiencing extended wait times)
All our services are confidential and free of charge.
Quick Facts About The Region
Extra Information
Wheelchair Access Yes
Disabled access This location has disabled access
Referral Required Contact us for details
Phone Service Yes
Accessible By Anyone
Access Fee No fee
Age Ranges All ages
Transport Notes
One Hour parking directly outside of building - 2 hour, 4 hour and All day parking on Quay Street.
Facility Notes
Counselling rooms upstairs and down stairs.